Return & Refund Policy

At Veynora, customer satisfaction is our priority. We want you to love every purchase, and we understand that sometimes a return or exchange may be needed. This policy explains our return and refund process.

Return Policy

We accept returns within 30 days after you receive your order. To be eligible for a return, your item must be:

• Unworn and unused

• In its original condition

• With original packaging and tags attached (if applicable)

Items that are damaged, worn, washed, or altered may not be accepted for return.

How To Request A Return

To start a return, please contact our support team with:

• Order number

• Reason for return

• Photos (if the item is damaged or incorrect)

📧 Email: support@veynora.shop

Our team will review your request and provide the next steps.

Refund Process

Once your return is received and inspected, we will notify you about your refund status.

Approved refunds will be processed back to your original payment method. Please allow your bank or payment provider additional time to complete the transaction.

Non-Returnable Items

Some items may not be eligible for return, including:

• Final sale items

• Gift cards

• Items damaged due to customer handling

Order Issues

If you receive a wrong, damaged, or defective item, please contact us as soon as possible. We will work quickly to resolve the issue.

Contact Us

📧 Email: support@veynora.shop
📞 Phone: +1 212-555-3314

Thank you for shopping with Veynora. We appreciate your trust and support.